Privacy Policy

1. Introduction

Welcome to Sowiks ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered social media monitoring platform that helps businesses track and analyze discussions about their products on Reddit, Hacker News, and YouTube.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal identifiers, such as name, email address, and company information
• Account credentials for platforms you authorize us to monitor (with your explicit permission)
• Information about your product and keywords you want to track
• Usage data about how you interact with our platform
• Public social media data from Reddit, Hacker News, and YouTube related to your monitoring parameters

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Monitor and analyze mentions of your products on social media platforms
• Generate insights and reports based on the collected data
• Communicate with you about your account, updates, or promotional offers
• Ensure the security and integrity of our platform
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with your consent
• Law enforcement or other government entities when required by law
• In connection with a business transaction such as a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (where applicable)
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@sowiks.com.

7. Third-Party Services

Our service integrates with third-party platforms such as Reddit, Hacker News, and YouTube. When you authorize these connections, you are subject to their respective privacy policies. We encourage you to review the privacy policies of these platforms.

8. Children's Privacy

Our services are not intended for and may not be used by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@sowiks.com

Address: [Your Company Address]